Jio Toll Free Number :               1800-88-99999   (From any other operator)

Jio Customer Care number:     199                       (From Jio Number)

Tele verification:                         1977                     (For HD calling)

Jio Customer Care Mail Id:




Terms and conditions
1. Voice is truly free – no charge towards voice or the data used to make 4G voice calls.
2. “Unlimited at Night” pertains to 4G data used between 2am – 5am.
3. Wi-Fi data benefits in the plans pertain to Wi-Fi data availed in the Public Wi-Fi hotspots of RJIL.
4. The subscribers can avail the above plans effective from 1st January 2017.
5. The data used by the consumers for Jio applications, Video calls and other content available on internet would be uniformly debited against plan data allocation.
6. Unutilized free benefits will be forfeited at the end of validity.
7. The prepaid packs with denominations Rs.19, Rs.129 and Rs.299 cannot be availed as a First recharge by new subscribers.
8. 25% additional 4G and WiFi data benefits will be provided to students on providing a valid identity card, as per process.
9. Prepaid tariffs are inclusive of all applicable taxes.
10. On Postpaid tariffs applicable taxes will be charged. The Postpaid subscribers opting for the Auto-debit option using credit/debit cards/online transfer to pay their monthly mobile phone bill and opting for e-bill will be accorded an additional 15% discount on the bill value.
11. The above 4G plans can only be availed by customers possessing a LTE compatible handset.

Jio Customer Care Toll Free Number

Reliance Jio Customer support Helpline Number: 1800-88-99999  , 1800-103-8877 (from any number)

Jio Customer Care support helpline198 or 199 for general information (From Jio number)

If you are facing any issue call Jio Support on 198 (from your Jio SIM). For queries call on 199 (from your Jio SIM) or 1800 88 99999 (from any other number). You can also mail at

New Jio sim card activation process

Jio Tele verification – call 1977 to activate both HD voice & data services or 1800-890-1977 to activate data services only.

 To Activate your new jio Number , Call 1977 from your Jio SIM, or Call 1800-890-1977 to Activate Data Only.

You Can Activate Mobile 4G Data on Jio by Calling 1925 or just send a SMS START to 1925

Reliance Jio Customer Support Email ID :

Email Id : ,

You can also get Support on Twitter @JioCare

Download MyJio App

Give a free call :  to1800-200-200-2

How to know Jio Tariff Plan?

To get details about your current Tariff plan, SMS MY PLAN TO 199

Reliance Jio Registered / Corporate Headquarters Office Address:

  • Address: Reliance Industries Limited, Maker Chambers – IV, Nariman Point, Mumbai 400 021, Maharashtra, India
  • Phone Number: +91-22-2278 5000
  • Fax Number: N/A
  • Email ID:



User-Friendly Links of Reliance Jio Customer Care Support:

Click here to sumbit online help form and to get support

Click here to find Reliance Jio Customer Care / Nodal or Circle branch offices

Click here to find Reliance Jio customer care relationship centers

Jio Appellate Authority 
Reliance Jio Infocomm Ltd,
Building No. 4 RK -4 Square
DLF Cyber City, Phase-II
Gurgaon-122002, Haryana
Working Hours : Mon-Fri 9:30 a, -6:00 pm
Phone Number :   1800-889-3999
Email :           
Fax Number : 1800-889-1211